Data We Gather and Why We Use It
When you open your account, we collect the registration details you provide: name, contact number, and email. Deposit activity through bKash, Nagad or Rocket generates transaction records — we hold these to process withdrawals, verify your wallet, and keep your account history accurate. Device and session
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data, such as your browser type and IP address, helps us detect unusual access and protect your account from unauthorised use. We do not sell your personal data to third parties. We share information only where required by applicable law or where a payment processor needs
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it to complete your transaction. If you use bKash to fund your account, the relevant transaction reference passes to that processor and no further. Your data is stored on secured servers with access restricted to authorised personnel. Retention periods depend on regulatory requirements in the jurisdictions
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where we operate. You may request deletion of your account data — see the contact section below for how to submit that request. All data handling is subject to the laws of the jurisdiction applicable to your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.