How This FAQ Works for You
We built this FAQ around the real questions you send to our support team — not a generic list. Each answer covers one specific step: opening your account, adding funds via bKash or Nagad, verifying your wallet, withdrawing back to Rocket, or reaching us when something feels off. If you are in Dhaka or anywhere else in Bangladesh, the process is the
same. Mobile wallet deposits go through the standard bKash or Nagad send-money flow — you enter the account number shown on the deposit screen, confirm your PIN, and the amount appears in your lobby wallet. Withdrawals follow a short verification step tied to the wallet you used to deposit. For anything not covered here, our support channel is the fastest path. We
keep this page updated when the steps change so you are not following outdated instructions.
- bKash
- Nagad
- Rocket